Privacy Policy

1. Data controller

Data controller: WE IT GROUP MCHJ. Contact: info@westep.uz or +998 55 500 95 99.

2. Information we collect

To provide the service we may collect:

• Account data: phone number, name, date of birth, parent/guardian phone (for child accounts), language preferences.
• Authentication data: access and refresh tokens (stored securely on the device).
• Device data: device identifier, device name, OS type (for security and session management).
• Learning activity: courses, lessons, quizzes, progress, certificates, and game results.
• Payments and subscriptions: subscription and transaction status via payment providers (full card details are not stored on our servers).
• Notifications: device push token when permission is granted.
• Technical logs: limited logs for stability and troubleshooting.
• Website analytics: aggregated usage statistics via tools such as Google Analytics and Yandex Metrica (cookies and similar technologies).

3. How we use information

We use the data to:

• Create accounts, authenticate users, and maintain secure sessions.
• Deliver learning content, progress tracking, and the parent panel.
• Manage subscriptions and payments.
• Send important service notifications.
• Protect security, prevent abuse, and fix technical issues.
• Improve product quality and analyze user experience.
• Comply with legal obligations.

4. Children’s privacy

Westep is an educational platform for children and teens. We collect and use children’s data only as needed to provide the service.

Parental controls may be available for younger users. Requests about child accounts: info@westep.uz.

We do not sell children’s personal information to third parties for marketing.

5. Sharing of information

We do not sell personal information. Sharing may occur only when:

• Service providers: hosting, push notifications (e.g. Firebase), payments, analytics — only as needed to operate the service.
• Legal requirements: lawful requests from courts or authorities.
• Business transfers: merger or asset transfer (with notice where required by law).

6. Retention and security

We retain data while the account is active and for periods required by law. Upon a valid deletion request, data is deleted or anonymized except where retention is legally required.

We apply technical and organizational safeguards (HTTPS, token-based auth, secure on-device storage). No online service can guarantee absolute security.

7. Your rights

Subject to applicable law, you may request access, correction, deletion, or restriction of processing. Contact: info@westep.uz.

8. Third-party links and services

The app or site may contain third-party links. Their privacy practices are outside our control; please review their policies separately.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The current version is posted on this page with an updated date. Material changes may be communicated in the app or on the website.

10. Consent

By using Westep you confirm that you have read and understood this Privacy Policy. If you do not agree, please do not use the service.

Contact

WE IT GROUP MCHJ

Email: info@westep.uz

Tel: +998 55 500 95 99

Manzil / Address: Toshkent, O‘zbekiston

Veb-sayt: https://westep.uz

Ilova: Westep (Android: uz.westep.academy)