Public offer

1. Definitions

Provider / Seller — “WE IT GROUP” MCHJ, owner of the Westep product.

User / Customer — a natural person using the service, usually a parent or guardian. Child accounts are opened under parental control.

Service — the Westep mobile app, westep.uz, academy.westep.uz, and the online learning content provided through them (lessons, tests, games, parent panel).

Subscription — access to paid content for a chosen plan and period.

2. Subject of the offer

The Provider supplies a remote digital education service: school subjects, tests, gamification, career-path materials, and parental controls. No physical goods are delivered and there is no offline learning centre.

The service is provided in the Republic of Uzbekistan via the Internet.

3. Plans and prices

Current plans are published in the app and on the website. Monthly plans (UZS): Start — 99,000; Standart — 149,000; Premium — 199,000. Annual plans: pay for 10 months and receive 12 months of access.

Prices may change after publication. The price of an already paid period does not change.

4. Payment and auto-debit

Payment is processed via Payme. Card numbers are not stored on the Provider’s servers. After the card is confirmed in the Payme SDK, only a payment token is stored.

By linking a card and starting a subscription, the User consents to:

• immediate charging of the first payment for the chosen plan;
• automatic charging of each following subscription period from the same card (auto-renewal);
• immediate charging of the new amount when changing plan or reactivating an expired subscription.

5. Auto-renewal

The User may receive a reminder before the paid period ends. When it ends, the system charges the next period using the stored token.

If a charge fails, a 3-day grace period applies (one retry per day). The subscription then expires and paid content is closed. The card token is kept so the User can resume without re-entering card details.

Auto-debit can be turned off at any time in the app. After cancellation no new charges are made; access remains until the end of the already paid period.

6. Conclusion of the contract (acceptance)

The offer is accepted when the User creates an account, pays for a subscription, links a card, or continues to use the app or website.

The contract is deemed concluded in writing remotely. Receipts and subscription status are shown in the User’s account.

7. Rights and duties

The Provider shall:

• open access to the chosen plan after successful payment;
• keep the service running and fix technical faults;
• process personal data under the Privacy Policy.

7.1. User duties

The User shall:

• provide accurate data and keep the account secure;
• use a child account under parent/guardian supervision;
• not copy or distribute content without permission;
• use the service lawfully.

8. Intellectual property

Lessons, video, text, graphics, software, and trademarks belong to the Provider or its licensors. The User receives a limited licence for personal learning only.

9. Refunds and warranty

Refunds, cancellation, and service warranty are set out in the Refund Policy: https://westep.uz/en/refund

There are no physical goods, so product exchange does not apply. The service is access to digital content.

10. Liability

The service is provided “as is”. The Provider is not liable for internet, device, or payment-system outages. Liability for indirect loss is limited to the extent permitted by law.

11. Disputes

Claims are first reviewed in writing at info@westep.uz. If no agreement is reached, disputes are resolved under the law of the Republic of Uzbekistan.

12. Changes to the offer

The Provider may update this offer on this page. The new version takes effect on publication. Continued use constitutes acceptance of the new version.

Seller details

«WE IT GROUP» MCHJ

STIR / ИНН / TIN: 312 556 384

Guvohnoma № 5458726, 06.11.2025

Email: info@westep.uz

Tel: +998 55 500 95 99

Yuridik va pochta manzili / Legal and postal address: Samarqand viloyati, Oqdaryo tumani, Dahbed, Bozorjoy MFY, Hamid Alimjan ko‘chasi, 67-uy

Veb-sayt: https://westep.uz

Ilova: Westep (Google Play: uz.westep.academy)

Telegram: https://t.me/westepuz

Guvohnoma: https://westep.uz/docs/weitgroup-guvohnoma.pdf